Caro Hotel

Caro Hotel in Valencia, a distinguished recipient of the Michelin One-Key award, consistently earns high praise from guests for its unique blend of ancient history and contemporary luxury. It stands as Valencia's only historical monument hotel, offering a memorable and exceptional stay.

1. Overall Rating & Sentiment

The Caro Hotel consistently receives overwhelmingly positive feedback, with a "Wonderful" rating and an average score of 9.3 out of 10 from over 850 reviews. Guests frequently describe their stays as "wonderful," "superb," and "stunningly gorgeous." The sentiment is strongly positive, highlighting a deep appreciation for the hotel's unique character and exceptional service.

2. Key Highlights

Guests are particularly enchanted by several aspects of Caro Hotel:

• History & Design: The hotel is a former 19th-century palace built over remnants dating back more than 2,000 years. It showcases original 2nd-century Roman mosaics, a 13th-century Moorish wall, and Gothic arches, all masterfully integrated with a sleek, minimalist, and contemporary design by Francesc Rifé. This juxtaposition of ancient and modern is frequently lauded.
• Service & Staff: The staff consistently receives glowing reviews, scoring 9.8 for their exceptional helpfulness, friendliness, and attentiveness. Many guests mention staff going "the extra mile" and providing "world-class service."
• Location: Its prime location in the heart of Valencia's Old Town, just 200 meters from the Cathedral, is a major draw. It's described as central yet quiet, providing an ideal base for exploring major attractions like the Cathedral, Basilica, Central Market, and Turia Gardens, all within a short walk.
• Amenities: The hotel offers an intimate plunge pool on an outdoor terrace, a chic bar, and free Wi-Fi throughout the property. Guests appreciate the thoughtful touches, such as a complimentary minibar in rooms and in-room tea service.

3. Room Quality

The 26 rooms at Caro Hotel are all unique, each with its own story and design, reflecting the property's rich past with names like "The Marquis' Study" or "The Arabic Tower." They blend a pared-back aesthetic with original features such as medieval coffered ceilings or Moorish arches. Rooms are described as beautiful, comfortable, spacious, and quiet, often featuring smart design elements like an entertainment unit hidden behind a mirrored wardrobe. Luxurious amenities include Lalique toiletries, bathrobes, slippers, a pillow menu, and a complimentary minibar. Some rooms may feature open-plan bathrooms with circular baths and showers, and some offer balconies with city views.

4. Dining Experience

The hotel's restaurant, Xanglot (formerly Alma del Temple), is a highlight, serving Mediterranean cuisine with inspiration from Valencia's Roman, Arabic, and Christian roots. One of its most captivating features is a preserved section of the 12th-century Arab wall running through the dining room. Breakfast is highly praised, described as "fantastic," "amazing," and "nice," offering both continental options and menu choices. Some reviews mention the breakfast being "freshly cooked and a perfect amount served," though one guest noted it might be a bit overpriced.

5. Service & Staff

The service at Caro Hotel is consistently rated as exceptional, with staff scoring 9.8. Guests frequently commend the team for being "friendly and helpful," "extremely helpful," "welcoming, attentive and helpful," and for going "the extra mile." Specific mentions include staff like Alejandro and Ines for their outstanding support. The attention to detail, such as nightly turndown service with a weather forecast and a sweet treat, further enhances the guest experience.

6. Location & Accessibility

Caro Hotel boasts an excellent location on a small cobblestone street at the northern edge of Valencia's historic center. It is within a 5-minute walk of the Valencia Cathedral and the main park, and close to other major sites like the Basilica, Santa Catalina Church, and the Central Market, all reachable within 10 minutes. While the narrow, winding streets of the old town can be tricky for drivers, the area is very walkable. The quiet location is appreciated by guests after a day of exploring the city.

7. Value & Pricing

While considered "super fancy and luxurious," Caro Hotel is also described by some guests as being offered at "affordable prices." However, the "Value for money" score is 8.6, slightly lower than other categories, suggesting that while guests recognize the quality, it is a premium experience. As of January 27, 2026, a one-night stay for two adults can start from approximately $207.35, excluding taxes and fees, with prices subject to change.

8. Common Complaints

While largely positive, a few minor recurring points of feedback include:

• Some ground-floor rooms might be a little dark.
• Street-facing rooms could experience some noise.
• A guest mentioned a "lack of privacy in room being fully exposed to walkway along side of hotel unless curtains drawn."
• The plunge pool, while a welcome amenity, is small and better suited for a dip than for swimming.
• The hotel lacks a full spa and a fitness center.
• Breakfast, while excellent, was noted by one guest as possibly "a bit overpriced."

Sources

1. booking.com
2. carohotel.com
3. michelin.com
4. booking.com
5. luxurylifestylemag.co.uk
6. 30smagazine.com
7. oyster.com
8. expedia.com
9. booking.com