Brown Acropol by Brown Hotels
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Hotel Details
Location
Athens
Greece, Europe
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Expert Review: Brown Acropol by Brown Hotels
Brown Acropol by Brown Hotels in Athens, Greece, a Michelin Key Selected property, offers a distinctive stay inspired by the cosmopolitan vibes of the 1960s and Athens' urban heritage. The hotel combines retro design with modern amenities, making it a popular choice for travelers seeking a stylish and centrally located accommodation.
1. Overall Rating & Sentiment
The general sentiment for Brown Acropol is largely positive, with guests frequently rating it as "Very Good" to "Excellent." It has received scores such as 8.0 overall, with staff receiving an 8.7 and cleanliness an 8.4 in some reviews. Many describe their experience as exceptional and highly satisfying, with some calling it their "favorite hotel." The hotel's unique design and prime location contribute significantly to its positive reception.
2. Key Highlights
Guests consistently praise several aspects of Brown Acropol:
- Design & Ambiance: The hotel's 60s retro theme, blending vintage and vintage-inspired elements with a stylish, sophisticated ambiance, is a major draw.
- Rooftop Bar & Restaurant: The 9th-floor rooftop offers breathtaking panoramic views of the Acropolis and Lycabettus Hill, making it a prime spot for dining and relaxation. It also features outdoor hot tubs and sunbeds.
- Location: Its central position in Omonia Square provides direct access to the metro and is within walking distance of major historical attractions and shopping areas.
- Service: The staff's kindness, helpfulness, and welcoming nature are frequently highlighted.
- Amenities: The hotel boasts a full-service spa with deep-tissue and sports massages, a steam room, Turkish bath, sauna, and a fitness center. Rooms also often include Nespresso machines and mini-bars.
3. Room Quality
Brown Acropol features 165 high-end design rooms and suites, known for their comfort and visual appeal. Rooms come with king-size or twin beds and fully renovated luxurious bathrooms. Standard amenities often include air conditioning, flat-screen TVs, mini-bars, and complimentary Nespresso coffee machines. A unique touch in many rooms (excluding the most basic single rooms) is a modern vinyl music player. While generally well-regarded for cleanliness and design, some guests have noted that certain rooms might appear "old" or that bathrooms could be cleaner in specific instances. Soundproof rooms are available.
4. Dining Experience
The hotel offers a rich breakfast buffet served daily, which many guests find "bountiful, tasty and interesting." The breakfast is often served in the rooftop restaurant, providing a magical start to the day with Acropolis views. The rooftop also hosts an à la carte bar-restaurant with Mediterranean cuisine for lunch and dinner, praised for its exquisite dining experience and views. Some guests, however, have mentioned a limited choice in the breakfast buffet, describing it as "very continental" with no traditional English breakfast foods, and sometimes find the background music slightly annoying.
5. Service & Staff
The service at Brown Acropol receives high marks, with staff being described as "very kind," "helpful and welcoming." Specific individuals, like the bellboy Steve, have been singled out for providing an excellent welcome and being "funny, kind and warm." The team is generally seen as doing "everything to help with all your needs." However, a few isolated reviews have mentioned experiences with "snooty" or inattentive service, particularly at the 9th-floor restaurant, and one instance of a rude bellboy.
6. Location & Accessibility
Brown Acropol is strategically located in Omonia Square, a central commercial and business district in Athens. This location offers direct access to the central metro station, with Omonia Station steps away and Panepistimio Station a 9-minute walk. Guests appreciate its convenience, being within walking distance to numerous historical attractions such as the Acropolis, Acropolis Museum, Syntagma, Ermou Street, and Monastiraki Flea Market. The area is also close to various shops, eateries, and hip bars and restaurants. While convenient, some reviews express concerns about the immediate neighborhood around Omonia Square, describing it as potentially "unsafe" or a "junkie hangout."
7. Value & Pricing
The hotel is generally considered to offer excellent value for money, especially given its central location and included amenities. With an average price of around $200 per room, it is slightly above the average for hotels in Athens but is still seen as offering affordable luxury. Specific room rates can vary, with some classic rooms priced around $83-$92 and suites significantly higher.
8. Common Complaints
While largely positive, some recurring criticisms include:
- Street Noise: Due to its central location, rooms, especially those with balconies facing the street, can experience heavy street traffic noise, even on higher floors.
- Elevator Speed: Some guests have found the elevators to be slow, particularly during peak times like breakfast.
- Breakfast Variety: While generally good, a few guests desire a wider variety in the breakfast buffet, especially for non-continental options.
- Room and Bathroom Maintenance: Isolated reports mention older rooms, problematic shower heads, or bathrooms that could be cleaner. One severe complaint noted bathroom flooding with sewage and water.
- Rooftop Restaurant Pricing: The rooftop bar and restaurant can be perceived as expensive by some.
- Neighborhood Perception: The area immediately surrounding Omonia Square has received comments about being less desirable or feeling unsafe by some travelers.
Sources
Points to Consider
- •While largely positive, some recurring criticisms include:
