Bisma Eight Ubud
One Michelin Key
Hotel Details
Location
Bisma Eight Ubud · Ubud, Indonesia
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Key Highlights
- ✓Exceptional Service & Staff: The staff are frequently described as incredibly friendly, helpful, attentive, and intuitive, anticipating guests' needs without being intrusive.
- ✓Bisma Eight Ubud boasts an excellent location in the natural and cultural heart of Ubud.
Expert Review: Bisma Eight Ubud
Bisma Eight Ubud, a distinguished One Michelin Key property, offers a "very special stay" that beautifully intertwines modern design with authentic Balinese craftsmanship and hospitality. Guests consistently praise its serene atmosphere and thoughtful luxury, making it a standout choice for those seeking a meaningful and refined experience in Ubud.
1. Overall Rating & Sentiment
The general consensus among guests is overwhelmingly positive, with Bisma Eight Ubud receiving exceptional ratings for its service, cleanliness, comfort, and facilities. It's frequently described as an "exceptional" and "beautiful" boutique hotel, often chosen for special occasions like honeymoons. Many guests highlight the feeling of being in a dreamy hideout, surrounded by relaxation.
2. Key Highlights
Guests consistently rave about several aspects of Bisma Eight Ubud:
- Design & Aesthetics: The hotel's "hip mix of Balinese and industrial design" is a significant draw, featuring raw concrete, organic materials, warm wood tones, rich textiles, and bespoke furnishings that blend seamlessly with the lush jungle surroundings.
- Jungle-Facing Infinity Pool: The heated outdoor infinity pool, offering sweeping views of the verdant Ubud greenery, is a major highlight and a popular spot for relaxation.
- Exceptional Service & Staff: The staff are frequently described as incredibly friendly, helpful, attentive, and intuitive, anticipating guests' needs without being intrusive.
- Unique Room Amenities: The handcrafted Japanese soaking tubs made from Canadian cedar wood in every room are a particularly cherished feature.
- Cultural Immersion: The hotel offers a variety of free daily activities, including Balinese cookery, jamu making, building floral sacred offerings, and morning yoga classes, allowing for cultural immersion.
3. Room Quality
Bisma Eight offers 38 spacious suites and 12 serene standalone villas, all designed with a "modern blend of raw concrete, steel and glass" contrasted with organic Balinese materials. Rooms are described as immaculate, comfortable, and beautifully designed. Key features include:
- Japanese Soaking Tubs: A distinctive feature in all suites, providing a unique and relaxing bathing experience with natural Balinese soaps and sometimes complimentary bath salts.
- Comfort and Design: Rooms boast warm wood tones, rich textiles, bespoke furnishings, and dark wood floors. Forest Suites, in particular, are spacious with separate living areas and private jungle-view balconies.
- Amenities: Suites come equipped with a TV, DVD player, WiFi, air-conditioning, minibar, free bottled water, tea and coffee-making kits, and Republic of Soap bath products. Villas offer open-air living spaces, shaded gardens, private pools, and kitchenettes.
4. Dining Experience
The dining experience at Bisma Eight is highly regarded, emphasizing local, ethically sourced ingredients and a blend of international and Indonesian flavors.
- Copper Kitchen, Bar & Rooftop: This signature restaurant, helmed by chef Yuni Artha, offers contemporary International-Asian cuisine with a focus on fresh, locally-sourced ingredients, including those from the hotel's organic garden. Guests praise the excellent food, presentation, and the beautiful rooftop setting with jungle views.
- Breakfast: Daily à la carte breakfast is included in many room rates and is consistently described as delicious, with lots of healthy options, fresh fruit, smoothies, and excellent Indonesian coffee.
- Mori Teppanyaki: Bisma Eight's latest dining outlet offers a transformative Japanese Teppanyaki cuisine experience.
- Embers Mediterranean Restaurant: Located at the Bisma Eight Villas, Embers offers a Mediterranean-inspired menu using freshly harvested ingredients from its organic farm.
5. Service & Staff
The service at Bisma Eight is consistently highlighted as exceptional, intuitive, and genuinely warm. Guests appreciate the staff's friendliness, attentiveness, and willingness to go above and beyond to ensure a comfortable stay. From a personal welcome with flower garlands at check-in to efficient concierge services, the team creates a personalized and unhurried experience.
6. Location & Accessibility
Bisma Eight Ubud boasts an excellent location in the natural and cultural heart of Ubud.
- Proximity to Attractions: It's situated on a quiet street but remains within easy walking distance (10-15 minutes) of central Ubud, including the Sacred Monkey Forest Sanctuary (about 1 km away), Ubud Palace, and main shopping streets with boutiques, galleries, and restaurants.
- Secluded Yet Central: Guests appreciate that it feels secluded amidst the jungle while still offering convenient access to the town's vibrant areas.
- Transport: The hotel offers airport transfers and shuttle services (for an additional fee), and a complimentary shuttle is available between the main hotel and the Bisma Eight Villas.
7. Value & Pricing
While considered a luxury boutique hotel, guests often feel Bisma Eight offers good value for the exceptional experience it provides. Room rates often include à la carte breakfast, fresh fruit on arrival, and free daily morning yoga classes, adding to the perceived value. Pricing can fluctuate, with some guests noting that booking.com often has discounts. It's generally viewed as a worthwhile "splurge" for the quality of the stay.
8. Common Complaints
While overwhelmingly positive, a few minor points of criticism have been noted:
- Mobility Issues: The hotel's layout might be challenging for guests with mobility issues.
- Spa Availability: While Bisma Eight Villas has a Mandala Spa, the main hotel lacks one, which can be a rarity in Bali for a luxury property.
- Smoking Areas: One guest mentioned that smoking was allowed at tables next to non-smoking guests, which they found unacceptable.
- Food Pricing vs. Local Options: Some guests felt that while the hotel food was good, it was priced higher than comparable quality food found in town.
- Air Conditioning Control: One guest reported issues with the air conditioning controller not working effectively, leading to rooms being too cold or too warm.
- Flower Bathtub Request: A guest was disappointed they couldn't experience a flower tub without a special request, suggesting it might not be a standard offering despite being a notable feature.
Sources
Points to Consider
- •While overwhelmingly positive, a few minor points of criticism have been noted:
- •Mobility Issues: The hotel's layout might be challenging for guests with mobility issues.
- •Air Conditioning Control: One guest reported issues with the air conditioning controller not working effectively, leading to rooms being too cold or too warm.
Google Reviews
967 reviews
Recent Guest Reviews
Charlotte
Our driver was absolutely phenomenal, really knowledgeable and came with sarongs, towels etc and had cash to pay for all our activities which made a world of difference. The concierge was extremely helpful and responsive for months of planning. The hotel is gorgeous and pool was super nice. The breakfast was just OK but service was excellent at hotel overall. Also the location is impeccable, real...
Response from the owner
Dear Charlotte,<br><br>Thank you very much for sharing your kind and detailed review.<br><br>We are delighted to hear that our driver and concierge team made such a positive impression and helped make...
ChiChi G (文琦)
The staff team is very welcoming and helpful. The location can be slightly far from the central if you want to walk to the busy area for food and activities. However it’s quiet for us and I enjoy it very much. The hotel also gave us more flexibility for check out time making our travel much easier with young child. The hotel offers various activities throughout the week, we did Jamu making sessio...
Response from the owner
Dear ChiChi G ,<br><br>Thank you very much for your kind review. We are happy to hear that you found our team welcoming and helpful, and that you enjoyed the quiet atmosphere of our location.<br><br>W...
Meghna Harjani
We stayed here for 3 nights and it was our best hotel in Bali of the entire 2 weeks. Super green and lush, really big rooms, incredible service… and perfect location. It was in a quiet street just off the Centre which was perfect to get to anywhere by foot. Even the breakfast was great - I strongly recommend Bisma eight and we will definitely stay here again!!! Very luxury and a perfect resort in ...
Amy Hunde
Our first stay in Bali and wow we were blown away from the beginning, the team were so attentive throughout our stay and were there for anything we needed! We booked one of the canopy suites which I would highly recommend, large room with an incredible view. Could not fault this hotel one bit, we will be back. Thank you!!!
Response from the owner
Dear Amy Hunde,<br><br>Thank you very much for sharing your wonderful review.<br><br>We are truly honored to be part of your first stay in Bali and delighted to know that your experience exceeded expe...
D C
We can sincerely say that our stay at Bisma Eight was simply excellent ! We were very welcomed, upgraded to a superb suite - The Forest Suite - which gives fantastic perspectives over the surrounding jungle; what a treat after 16 hours travel ! We chose the Héritage Ubud package which was also attractive and enriched the stay with diverse experiences all worthwhile. I’d like to greet our guide Ir...
Response from the owner
Dear D C, <br><br>Thank you very much for sharing such a wonderful review of your stay at Bisma Eight. We are truly delighted to hear that your experience was simply excellent and that the Forest Sui...
Megan
The rooms are luxurious and modern. Beds could be a bit more comfortable, but to be fair we requested two twin beds for our trip rather than the queen bed. Rooms were kept clean, with house keeping coming in the morning for tidying and in the evening for turn down service. Definitely take the time to book a dinner at Copper Kitchen as the risotto and drinks were delicious. If you need a private dr...
Response from the owner
Dear Megan,<br><br>Thank you very much for sharing such a thoughtful and detailed review. We are delighted to hear that you enjoyed our modern and luxurious rooms, the housekeeping service, as well as...
About One Michelin Key
One Michelin Key is awarded to hotels that offer a very special stay. These properties are characterized by their unique personality, high quality, and ability to create memorable experiences for guests.
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