Alamanda Palm Cove by Lancemore
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Hotel Details
Brand
Lancemore
Location
Alamanda Palm Cove by Lancemore · Cairns, Australia
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Key Highlights
- ✓Service: The staff are frequently described as amazing, helpful, friendly, and pleasant, offering excellent service and a warm welcome.
Expert Review: Alamanda Palm Cove by Lancemore
Alamanda Palm Cove by Lancemore, a Michelin Key Selected property, offers a luxurious and relaxing escape in Tropical North Queensland, consistently garnering high praise from guests for its absolute beachfront location, spacious accommodations, and exceptional service.
Overall Rating & Sentiment
The general consensus for Alamanda Palm Cove is overwhelmingly positive, with guests frequently describing it as a beautiful, stunning, and fantastic property. It holds an average rating of 8.7 out of 10 from 595 reviews on HotelsCombined, and a 4.5 out of 5 stars rating on TripAdvisor from 1163 reviews. The hotel is often lauded as a "hidden gem" and a top choice for both couples and families seeking a tranquil tropical paradise.
Key Highlights
Guests consistently rave about several key aspects of Alamanda Palm Cove:
- Location: Its absolute beachfront position is a significant draw, being the only resort on Palm Cove's Esplanade with direct beach access. The ability to walk straight onto the sand and to nearby restaurants and cafes is highly appreciated.
- Amenities & Design: The resort features three swimming pools, including a heated pool and an adults-only pool, a luxurious day spa, and a hot tub. The tropical gardens, palm trees, and ocean views contribute to a serene and romantic ambiance. Daily complimentary beach yoga is also a popular amenity.
- Service: The staff are frequently described as amazing, helpful, friendly, and pleasant, offering excellent service and a warm welcome.
- Spacious Apartments: The generous size of the self-contained apartments is a recurring highlight, providing ample space for guests.
Room Quality
The accommodations at Alamanda Palm Cove consist of 49 spacious 1, 2, 3, and 4-bedroom apartments. These self-contained units boast elegant tropical interiors and are designed to welcome the tropical climate with floor-to-ceiling windows and sliding doors opening onto private balconies or patios.
Key features include:
- Size: One-bedroom suites start at a generous 85 sqm, while four-bedroom apartments can be as large as 250 sqm. Even one-bedroom apartments often include two bathrooms.
- Comfort & Design: Rooms feature plush bedding, considered furnishings, and high-end amenities, with comfortable beds being frequently mentioned. They are air-conditioned and also include ceiling fans.
- Facilities: Each apartment comes with full kitchen facilities (dishwasher, microwave), laundry amenities, a living area with Smart TVs and streaming access, and complimentary Wi-Fi. Nespresso machines are a noted touch in some apartments.
Dining Experience
Alamanda Palm Cove is home to NuNu Restaurant, an award-winning dining establishment that is celebrated for its modern Australian cuisine. Renowned Chef Nick Holloway focuses on fresh, seasonal, and local ingredients, creating dishes that reflect the region.
- Restaurant Quality: NuNu offers breakfast, lunch, and dinner, and is considered one of the finest restaurants in Palm Cove. It has received accolades such as the 2015 Australian Gourmet Traveller and 2017 Good Food Guide Queensland Regional Restaurant of the Year. Guests describe the dining experience as "barefoot luxury" with an open, airy setting and ocean views.
- Breakfast: While NuNu serves breakfast, it is noted that breakfast is generally not included in the room rate.
Service & Staff
Guest feedback consistently highlights the exemplary service and friendly nature of the staff. Reviewers frequently describe the staff as "amazing," "so helpful," and "pleasant". From check-in, which some guests describe as the "best ever experienced," to assistance with travel problems, the team is noted for being incredibly kind and quick to resolve issues. Concierge staff can assist with various requests, including tour bookings for attractions like the Great Barrier Reef and Daintree Rainforest, and arranging custom grocery packages. Housekeeping also receives positive mentions for cleanliness and attention to detail.
Location & Accessibility
Alamanda Palm Cove boasts a premium location as the only absolute beachfront resort on Palm Cove's 800-meter strip.
- Neighborhood: It is nestled at the end of town, providing a quieter atmosphere while still being within easy walking distance of other restaurants, cafes, and shops along the Esplanade.
- Attractions: The resort is conveniently located just 25-30 minutes north of Cairns International Airport. It serves as an ideal base for exploring major regional attractions, with the Kuranda Scenic Railway nearby and the Daintree Rainforest about an hour's drive away. A tour desk is available for bookings to the Great Barrier Reef and Daintree Rainforest.
- Transport: Free on-site, secure undercover parking is provided. An airport shuttle service is also available, though it may incur a surcharge. Scenic helicopter transfers from Cairns airport directly to the beachfront are an option for a more exclusive arrival.
Value & Pricing
Guests generally perceive Alamanda Palm Cove by Lancemore as offering outstanding value and quality, especially given its prime beachfront location and luxurious amenities. Rates can start from approximately $150, with average weeknight prices around $282 and weekend nights at $305. Prices fluctuate seasonally, with November being the cheapest month (average 39% price drop) and August being the most expensive (average 63% price rise). The inclusion of full kitchen and laundry facilities in the apartments can also contribute to the perceived value for longer stays or families.
Common Complaints
While largely positive, some minor recurring issues or criticisms include:
- No Elevators: The hotel does not have elevators, meaning upper floors are accessible by stairs only. This could be a concern for guests with restricted mobility, and it's noted that no 1 Bedroom Pool View Apartments are wheelchair accessible.
- Small Fitness Center: The fitness center is described as small and may not fully satisfy dedicated fitness enthusiasts.
- Wi-Fi Reliability: Although free Wi-Fi is provided, some guests have experienced hit-and-miss access in certain areas of the apartments due to solid walls.
- Breakfast Not Included: Breakfast at NuNu Restaurant is not included in the standard room rate.
Sources
Points to Consider
- •While largely positive, some minor recurring issues or criticisms include:
Google Reviews
727 reviews
Recent Guest Reviews
John Voda
We had a fabulous stay. Love all 3 pools and the rooms were perfect. Spent night times on the balcony playing cards over looking the pool. Walks along the beach only a short distance. Love the area with beautiful palm trees making it very tropical. Thanks to the cleaner and the whole staff for making our stay a very pleasant one.
Response from the owner
Dear John,<br><br>Thank you for your review and feedback regarding your stay at Alamanda Palm Cove by Lancemore.<br>We are delighted to read that you had an excellent stay and enjoyed your visit at ou...
Rowan millar
We highly recommend this exceptional accommodation. The location is unbeatable, right on the beach looking through the Palm trees to the sparkling blue sea. Our apartment was extremely clean and very comfortable, with complimentary champagne, chocolates and very nice toiletries etc. The pools and gardens are beautiful too. The thing one big thing that really stood out however, was the staff . The ...
Response from the owner
Dear Rowan,<br><br>Thank you for your review and feedback regarding your stay at Alamanda Palm Cove by Lancemore.<br><br>We are delighted to read that you had an excellent stay and enjoyed your visit ...
Helen Brown
Had a beautiful few days here. A wonderful location and great reception and upkeep of pool and general areas. Upgraded to include breakfast which was great (NuNu) and beach view which was amazing.
Response from the owner
Dear Helen,<br><br>Thank you for your review and feedback regarding your stay at Alamanda Palm Cove by Lancemore<br>We are delighted to read that you had an excellent stay and enjoyed your visit at ou...
Gillian Hulse
We stayed in a Beach Front room on the first floor for 5 nights. Amazing view, great 1 bed apartment, spotlessly clean and had everything you could need. Great location and some lovely bars and restaurants that you can walk to for dinner. I loved the Yoga every morning and used the Spa services twice and had top class service. All in all a wonderful trip and the staff at the Alamanda were all very...
Response from the owner
Dear Gillian,<br><br>Thank you for your review and feedback regarding your stay at Alamanda Palm Cove by Lancemore<br>We are delighted to read that you had an excellent stay and enjoyed your visit at ...
Caroline C
Wonderful Spa Experience 🥰🥰🥰 Susie has magic hands. Highly recommend any pampering here. I literally feel like a new woman. Won’t ever go anywhere else. Absolutely magic thank you so much
Response from the owner
Dear Caroline,<br><br>Thank you for your review and feedback regarding your stay at Alamanda Palm Cove by Lancemore<br>We are delighted to read that you had an excellent stay and enjoyed your visit at...
Dain Newton
Beautiful hotel, lovely location, super friendly staff. Great rates. The rooms are spacious and kept very clean.
Response from the owner
Dear Dain,<br><br>Thank you for your review and feedback regarding your stay at Alamanda Palm Cove by Lancemore<br>We are delighted to read that you had an excellent stay and enjoyed your visit at our...
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